Dear Customer,
We have conducted a thorough review of carriers for Ground domestic and Air freight and after extensive analysis and due diligence, WE HAVE DECIDED TO CHANGE OUR DEFAULT CARRIER FOR ALL GROUND AND AIR SHIPMENTS FROM UPS TO FEDEX. THIS CHANGE WILL TAKE EFFECT ON MONDAY DECEMBER 16th 2024.
This change brings several benefits:
- Cost Savings: FedEx offers competitive rates, allowing us to pass on the savings directly to you.
- Expanded Next-Day Ground Range: Our next-day ground coverage will increase from 250 miles to 400 miles, helping us deliver your orders even faster.
- Reduced Surcharges: With FedEx, we anticipate fewer additional fees, making your shipping costs more predictable and affordable.
Please note that as a result of these changes, customers who prefer their packages to be shipped via UPS must notify their salesperson when placing the order. However, please be aware that we may not have a dedicated UPS pickup on the requested day, and therefore cannot guarantee same-day shipping. Additionally, if you have a FedEx account number you would like us to use, kindly let us know.
We are grateful for your patience and continued support and we are excited about the improvements this change will bring. Please don’t hesitate to reach out if you have any questions.